The U12 has been an absolutely essential piece of hardware in my experimental projects. It's performed exceptionally well and I've recommended the device to several of my colleagues.
—Brendon, Electrical Engineer
Sheesh, guys. I placed this order late afternoon the day before a holiday weekend, and the best you could do is ship it an hour later? [...] My LabJack did just what it was supposed to, and at a very attractive price.
—Olin, Oxford Systems, Inc.
I don't know of many other companies that provide such excellent service. I wouldn't hesitate to recommend your product to anyone.
—Richard, Milwaukee School of Engineering
Thank you so much for your quick response. I was struggling with this late last night when I sent the request, and now first thing this morning I have a helpful reply. [...] By the way the upgrading process is so painless, it's fantastic! May I congratulate you on a well developed product with great product support.
—Jason, Compac Sorting Equipment
This [code] works a treat and I'm grateful you were able to answer my question so quickly. Rest assured I will continue to use, specify and purchase your products in the future. In fact I'm going to order another EI-1050 right now...
—Graham, Macquarie University
All is working nice... Thank you for your excellent service!
—Steve, New Zealand
This is really great support and it gives me confidence to continue to keep using your products!
—Ed, Radiodetection Limited
You guys ROCK! Thanks :)
—Kevin, LVMetals
Thank you. This really helps me out. This is why I recommend LabJack to all my clients. [...] Your tech help has solved every LabView integration need of mine.
—Christipher, USA
I was extremely impressed with your prices, the speed and competence of your service, your detailed documentation, and the otherwise competitive technical specs. Compared to your competitors, your
website felt very transparent - it took relativley little time to well acquaint myself with the details of your products. [...] I continue to be pleased with your service and with your product.
—Chris, Virginia Tech
I'd like to thank you for your support and really detailed information for troubleshooting the UE9. [...] I am pleased with your support as it is rather uncommon these days to get such detailed information about a product.
—Max, Rainbow Electronics, Switzerland
Nice! I will be placing an order soon. That's what I like about small/local companies: fast response. I'll recommend you to a bunch of other guys.
—Arthur, DSPtronics
Thanks, both of you, for answering my question quickly and accurately, and on a weekend, too! [...] I just started using the U3-LV and DAQFactory and really like them both.
—Whitham, Reeve Engineers
Thank you very much for your help. Your three U3-HV products (with cables and a screwdriver!) will be a gateway that will allow my students to go from reading about things to doing things. [...] This is very much appreciated!
—Bob, Glenbrook North High School, IL
Thanks for the clear and succinct support - what a pleasure. [...] Thanks so much for your prompt, clear and helpful response (virtual cheers!)
—Dan, USA
You have a great little product here! I'm finding all kinds of different uses for it. Also, your support is A1.
—Zoltan, University of Alberta
You guys rock! [...] I have already told several friends who are using other products like this and having problems with support about the excellent support I have received. Expect more orders soon!
—David, MediaMachine LLC
Thanks for all of your help.
—Ian, USA
Fantastic. You guys are really great.
—Adam, USA
By the way, I'm really impressed at the level of support on the forums -- I read through quite a few questions, and you guys really come through with the answers, and pretty FAST too! Most answers were same day. I shopped around for data logging products -- reviewed about a dozen different systems -- and your responsive support was a big part of my decision to go with LabJack. [...] Great product, great support, great website. Great job.
—Stefan, USA
Consider me a very pleased U12 user. It has helped me in many work and personal projects.
—Tony, USA
Thanks for replying so fast to my Linux/Driver and warnings at the compilation problem. I am very happy to see that I have choose the best product because there is a real, fast and efficient support.
—Romuald, France
I have died and gone to heaven. Exactly what I needed to look at the problem [...]
—Owen, USA
Just wanted to thank you guys for making it so easy to use Matlab to control our U3-HV DAQ device. [...] You guys certainly made interfacing with Matlab a pain free experience.
—Ashwin, Duke University
Thanks for your detailed attention to this [...] I'll probably wind up with six or eight LabJacks and various accessories [...] The high level of service confirms that I made a good choice a year ago.
—Jim, USA
Your product saved me a bunch of money and time... I usually contact support organizations...about how bad their products are. I felt like I had to say how well yours worked!
—Thomas, Software Engineer
You guys are a pleasure to deal with. I had slim hope that I'd be able to get an update for a (nearly) 8 year old product. I applaud your support! [...] Yours is a shining example of a company that supports its customers.
—Gary, Alpha Omega Computer Systems
Awesome on the quick response!!!
—Scott, GE Healthcare
Thanks! All works as expected now [...] Great product! I have lots of positive things to say about your products and your service.
—Joe, Business Informatics LLC
By the way thanks for corresponding with me on your weekend. Your service is excellent.
—Mark, Pearson College
Thank you for the quick reply and the info. [...] We like the unit very much.
—Jim, U.S. Navy
Thanks for the great support you provide. You always provide the answer that I need, and you manage it in a very short time.
—Mark, Racal Acoustics
I would like to complement you on the excellent product you have developed. [...] The documentation is perhaps the best presentation of support material I have ever seen. The example programs are extensive, and well thought out. The labs I have developed work beyond my expectations.
—Len, Seneca College, Toronto
Thank you for the quick response. :) Much appreciated.
—Robert, University of Missouri
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